Retail Expert - Manager

Please send your resume to riley@osvaporesso.com

About us:
VAPORESSO, a consumer brand under Smoore Group. In 2023, the leading international ESG rating agency, Sustainalytics unveiled its latest ESG (environmental, social and governance) rating report, in which Smoore secured the No.1 position among global electronic atomization companies. Same year, VAPORESSO conquered new heights with 130+ prestigious awards for its product innovation and design. Our goal has been to establish a smoke-free world while raising the quality of life for our users through innovation and experience. We want to make a difference in the lives of our users, and create products that can fit all levels and styles of adult vapers, to help as many as possible.
We are a group of people who are Responsible, Aspiring, Perseverant, Caring, and Introspective. We are deeply committed to the mission: Atomization makes life better. If you have a strong passion for vaping culture and endorse our mission, then you are the person we are looking for!

Job Delivery:
· Implement headquarters retail strategy, including but not limited to overall/individual module strategies, national retail model design & implementation, improve retail operations systems
· Implement retail strategy and planning based on different market status, manage display/experience/activities/Purchase Sales Inventory（PSI） with the store as the core, and be responsible for C-end customers target achievement. Be able to propose a retail strategy and planning for the U.S market and industry conditions.
· Manage the retail GTM/store/marketing/materials modules under your jurisdiction, focusing on project and national success to optimize the operational mechanisms of various retail modules, continuously empower modules/teams, and drive business development.
· Collect and feedback market and consumer trend changes and purchasing preferences through stores
· Coordinate internal and external resources to diagnose, support, empower, and refine the retail operation model of global core countries, responsible for national retail target achievement and retail efficiency.
· Building a succession plan for engaging and retaining a diverse team to fuel internal growth; actively recruits and interviews to build an external network of talent to add different perspectives and experience to the team
· Building a highly engaged team that embodies VAPORESSO brand DNA through effective collaboration, open and honest communication, and prioritization of work.

Role’s Responsibilities:
· As a Multi-territory Retail Performance Manager for VAPORESSO, you will lead multiple locations while supervising your Brand Ambassador team and providing support they need
· Resolves conflicts as soon as they arise, finding common ground and settling disputes fairly and with minimal disruption
· Structures messages in a clear logical manner using the most appropriate communication medium
· Responsible for the performance and career development of direct reports
· Actively recruits and hires quality talent to add to team, planning for and creating talent bench
· Meet and exceed national team KPIs and assures that rewards are tied to objectives and requirements
· Provides timely and specific employee feedback to create a culture of action and accountability; facilitates a thorough and thoughtful onboarding for new hires, equitable development paths for all employees, and a focus on employee engagement
· Inspires teams through empowerment, creativity, empathy, and shared fate; tailors communication to the individual and leverages their strengths
· Collaborating with co-workers to build high performing teams through best practice sharing
· Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating different perspectives
· Interprets team interactions through emotional intelligence and team insights to positively improve and build a consistent work environment

Personal Qualifications:
· Bachelor’s degree or equivalent
· Minimum of 5 years of experience in retail management
· History of leading, motivating, and coaching team with 50 - 100 people to achieve objectives
· "Win together" mentality, Speaks with truth and candor, modeling how to challenge the status quo appropriately
· Someone who is determined to thrive in a high-paced, rapidly changing environment
· You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most
· You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there
· You’re open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best